IORI ambianceFAQ
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Frequently asked questionsIORI ambiance
Is health insurance applicable?
Our services are not covered by health insurance and are not covered by private medical insurance.
Can I still receive treatment if I have been drinking alcohol?
We do not allow treatments to be given to those under the influence of alcohol as it is extremely dangerous. For your safety, please come to the salon after sobering up.
Is it okay to just show up on the day?
If there are beds available, you can walk in on the day, but we may not be able to accommodate you immediately if the clinic is busy, so it is best to make a reservation.
Does the treatment hurt? What should I do if I feel pain?
Our treatments are aimed at relaxation, and we do not use excessive pressure on our customers. However, if you feel pain, please feel free to tell the therapist, "It hurts." We will tailor the treatment to suit you.
Will there be any side effects from the massage?
The treatments we offer are based on Shiatsu. We apply pressure slowly, without going against the direction of the muscle fibers, and then slowly release the pressure. This means that there is little damage to the muscle fibers, and it is said that there is almost no chance of backlash from the massage. Depending on your physical condition and state, there is a possibility that you may experience a backlash from the massage. If you are particularly worried about a backlash from the massage, please feel free to consult with your therapist.
Do you have any recommended courses?
If you're feeling stiff or fatigued, we recommend the following two courses: Body Care (30 minutes) Traditional Thai Massage (60 minutes) Receiving these in combination will relax your entire body and soothe your mind. Continuing these treatments will also improve lymphatic and blood circulation, and you can expect to improve your fundamental physical condition.
I have false eyelashes and false nails. Can you do the treatment?
There is no problem with the treatment even if you are wearing false eyelashes or nails. However, although our staff will be very careful during the treatment, there is still a chance that they may come off accidentally. We apologize for the inconvenience, but if you are wearing false eyelashes or nails and are concerned, please let our staff know.
Can I receive treatment if I am sick or injured?
We will refuse to provide services if there is even the slightest risk that receiving our services will worsen your condition or symptoms. As we are not a medical institution, we do not provide medical treatment or medical care. Please consult with your doctor before visiting us.
Can I have treatment during pregnancy or menstruation?
There is generally no problem with menstruation, but we recommend avoiding peak days if possible. Depending on your physical condition, we may feel more comfortable receiving treatment when you are not menstruating. Pregnant women will have limited services available. Please also consult your doctor before visiting. In particular, the traditional Thai massage we offer involves significant physical activity, so we do not offer services to women approaching their due date. As body care involves full-body acupressure, we may have to decline in some cases. Foot care is not an issue as we only treat the feet.
Can I rent a surgical gown?
We provide clean treatment clothes (for both men and women) and underwear (paper) to wear during treatment. We also have a changing room available, so you can change in comfort.
Is there a shower room?
We are very sorry, but we do not have a shower room.
Can I receive a Thai massage if I'm not flexible?
Thai traditional massage does not forcefully stretch the body like flexibility exercises. The treatment is tailored to the client's physical condition, so you can receive it with peace of mind, regardless of whether your body is stiff or flexible.
Is there parking available?
There are two parking spaces behind the store building. For more information, please check our blog or contact us by phone.
Can I pay by credit card?
Currently, you can use credit card payments and PayPay with AIR Pay.
We accept VISA, MasterCard, JCB, American Express, Diners, Discover, various electronic money cards, and transportation IC cards.
Is there a powder room?
Additionally, the following amenities are available in the powder room: cotton balls, hair clips, cotton swabs, hair dryers, towels, complimentary drinks, electric blankets, treatment wear (for men and women), treatment underwear (for men and women), lap blankets, reclining chairs (beds), and moistened towels.
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